Privacy Policy
Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your personal information under certain circumstances. It also describes the measures we take to safeguard your information and the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting or using our website, you agree to the practices described in this Privacy Policy.
Protecting your personal data is important to us. Your name and other information relating to you will only be used in accordance with this Privacy Policy. We collect information only when necessary or when it is directly relevant to our transactions and services.
We retain your information only for as long as necessary for the purposes for which it was collected or as required by applicable law.
You may browse the website without providing personal information. Your identity remains anonymous unless you create or access an account using your login credentials.
1. Information We Collect
We may collect personal information when you place an order or use our services.
This information may include, but is not limited to, your name, email address, billing or delivery address, telephone number, order details, and payment-related information necessary to process your transaction.
We use this information to:
- Process, confirm, and deliver your orders.
- Provide the products, services, and information you request.
- Manage your account and order history.
- Verify transactions where necessary.
- Improve our website, products, services, and customer experience.
- Communicate with you regarding your orders or customer service inquiries.
- Send promotional or marketing communications where you have agreed to receive them.
We may share the information necessary to complete your order, such as your name, telephone number, and delivery address, with trusted third parties involved in fulfilling your order, including shipping and delivery service providers.
You are responsible for maintaining the confidentiality of your account credentials and should not disclose them to unauthorized third parties.
Other Uses of Your Information
With your consent where required, we may use your information for customer surveys, statistical analysis, market research, and improving our products and services.
We may also send you information about SOBHY Store, our products, promotions, special offers, or other relevant updates. You may opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us.
We may use aggregated or anonymized information for analytical and statistical purposes. Such information does not directly identify you.
Promotions and Competitions
If SOBHY Store runs a competition, giveaway, or promotional campaign, information provided by participants may be used to administer the promotion, contact winners, and announce results in accordance with the applicable terms and conditions.
Third Parties and External Links
We may share necessary information with trusted service providers, contractors, payment providers, shipping companies, or other partners who assist us in operating the website and fulfilling customer orders.
We may also disclose information where required by law, to prevent fraud, protect our legal rights, or comply with lawful requests from competent authorities.
We do not sell your personal data to third parties.
Our website may contain links to third-party websites or services. SOBHY Store is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before providing personal information.
2. Cookies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies are small files stored on your device that may help the website remember preferences, maintain your shopping cart, understand how visitors interact with the website, and improve website performance.
You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functions, including shopping cart and checkout features.
We may also use analytics services, such as Google Analytics, or similar technologies to understand website traffic and usage. These services may collect technical information such as device information, browser type, pages visited, and IP-related information in accordance with their respective privacy policies.
3. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Where appropriate, secure technologies such as SSL encryption may be used to protect information transmitted through the website.
Payment information may be processed through authorized third-party payment service providers. Customers should never send complete credit or debit card details through unsecured communication channels such as ordinary email or messaging.
Although we take reasonable precautions to protect your information, no method of transmission or electronic storage can be guaranteed to be 100% secure.
4. Your Rights
You may request access to the personal information we hold about you and ask us to correct inaccurate or incomplete information.
Where applicable, you may also request the deletion of certain personal information or object to its use for direct marketing purposes, subject to applicable legal and operational requirements.
You may withdraw your consent to receive promotional communications from SOBHY Store at any time.
SOBHY Store reserves the right to update this Privacy Policy when necessary. Any updates will be published on this page.